Privacy Policy

Last updated: April 27, 2026

This privacy policy explains how Maeyra collects, uses, and protects the personal data of website visitors and customers.

We place particular importance on simplicity, transparency, and respecting your privacy.


1. Data Controller

The data controller is:

Maeyra – Mohamed Sakho
Address: 24 Avenue Alexandre Ansaldi 13014 Marseille
Email: contact@maeyra.com


2. Data Collected

Depending on your use of the site, we may collect:

Identity Data

  • name
  • first name

Contact Data

  • email address
  • postal address
  • phone number (if provided)

Order Data

  • products ordered
  • amount
  • order history
  • delivery status

Technical Data

  • IP address
  • browser
  • device used
  • pages viewed
  • cookies

Payment Data

Payments are processed by secure providers. Maeyra does not store full credit card numbers.


3. Purposes of Processing

Your data may be used to:

  • process orders
  • ship products
  • provide customer service
  • manage refunds
  • send order confirmations
  • improve the site
  • prevent fraud
  • comply with legal obligations

4. Legal Basis

Processing is based on, among other things:

  • contract performance (order)
  • compliance with legal obligations
  • legitimate interest (security, site improvement)
  • your consent when required (marketing cookies, newsletter)

5. Data Recipients

Data may be shared only when necessary with:

  • WooCommerce / e-commerce provider
  • payment providers (e.g., Stripe, PayPal)
  • carriers (e.g., Mondial Relay, La Poste)
  • site host
  • analytical or emailing tools used

No personal data is sold to third parties.


6. Retention Period

Data is retained only for the period necessary for the intended purposes, including:

  • orders: accounting and legal obligations
  • customer support: reasonable follow-up period
  • cookies: according to their nature
  • newsletter: until consent is withdrawn

7. Cookies

The site may use cookies for:

  • shopping cart functionality
  • preference remembering
  • audience measurement
  • site performance

When required, a consent banner allows you to manage your choices.


8. Security

Maeyra implements reasonable technical and organizational security measures to protect data against:

  • unauthorized access
  • loss
  • disclosure
  • alteration

9. Your Rights

In accordance with applicable regulations, you may request:

  • access to your data
  • rectification
  • deletion
  • restriction of processing
  • objection in certain cases
  • portability where applicable

To exercise your rights:

hi@maeyra.com


10. Complaint

If you believe your rights are not being respected, you can contact the competent data protection authority in your country of residence, particularly the CNIL in France.


11. External Links

The site may contain links to third-party sites. Maeyra is not responsible for their privacy policies.


12. Updates

This policy may be modified at any time to remain compliant with legal or technical developments.

The most recent version remains available on this page.